Call: (909)435-4558
303 Brookside Ave., Redlands, CA 92373 | Directions

Office Policies and Financial Information

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday 7:30 a.m. - 4:30 p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:00 a.m. - 6:00 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 12:30 p.m.

Appointments


Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you may be charged an additional fee.

Insurance


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary greatly, we can only estimate your coverage in good faith, but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 30 days to render the payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Financial Information


Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Charges are payable at the time of treatment. For your convenience, we accept Visa, MasterCard, American Express and Discover. We also offer CareCredit as an outside financing source. Visit their website at www.carecredit.com.

If special arrangements are needed, please talk to our office manager prior to receiving the service.

Additionally, we will submit all insurance claims for you. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.


Now Offering Dental Membership Plan with QDP (Quality Dental Plan).
Visit www.QualityDentalPlan.com or please call the office at 909-435-4558, for more information.
promotional Offers
As one of our new patients, you are entitled to the following:
Professional Teeth Whitening - $89
Custom Trays
We know you have many choices when it comes to dentistry. We extend these offers as way of saying

"Thank you for joining our practice".
Pure Gold Professionals in Dentistry
5
Dr- Terry L Vines. Reviewed by
"Best dentistry in town. My whole family goes to them. Very friendly staff, great doctors & professional hygienists. Worth the drive from Upland to Redlands."
Appointment Request
Now we accept care credit as a
payment option

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